Platform, the intermediary lender of The Co-operative Bank p.l.c now benefits from being part of a bigger organisation whose vision is to be the UK’s most admired financial services business.
Being part of such an admired and trusted brand, we can offer a service for intermediaries that includes the reassurance of strength and security.
Our product range offers a selection of products from Mainstream to Specialist such as Buy to Let.
We listen to our customers
What makes us different is that we are determined to listen to and support the intermediary market place. Here are some of the initiatives we have been working on to improve our service to the market:
• We launched and developed clicktrack which was designed and tailored to your needs. It has since been enhanced by the document upload facility which saves you time and decreases the speed to offer time.
• Uniquely in the market we’ve developed seven pledges that intermediaries feel are important qualities in a provider.
• We redesigned our website based on your feedback
• We update our service standards daily on our website so you always know where you stand.
To find out more about Platform visit platform.co.uk or call our Customer Care Team on 0845 070 1999